Comm108: Notice of Arrears - Pre-Action Protocol

Communication

Partially Live

Lifecycle Stage

CS Manager

Owner

Details
ID
Name
Description
Business Area
Product
Type
Risk Level
Purpose & Outcomes
Purpose
Content Summary
Customer Action Required
Consequence Of Inaction
Active/Passive
Personnel
Owner
Point of Contact for Issues
Tags
Customer
Mortgage
Term Expiry
6-month notice
Regulatory
Retention
Touchpoints
Notice of Arrears - Pre-Action Protocol TP 7
Email Version: 2
Live (Draft Exists)
Green
Notice of Arrears - Pre-Action Protocol TP 10
Print Version: 3
Live (Draft Exists)
Green
Notice of Arrears - Pre-Action Protocol TP 12
Print Version: 3
Live
Red
Notice of Arrears - Pre-Action Protocol TP 13
Email Version: 4
Live
Green
Welcome & Onboarding Message
SMS Version: 2
Live (Draft Exists)
Red
Compliance Notification
Print Version: 1
Live (Draft Exists)
Red