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Product Switch Regulatory Communications Journey
Journey
Overview
Journey Map
Communications
History
Details
Name
Name
Guide customers through the process of switching to a different mortgage product.
Description
Description
Business Area
Business Area
Product
Product
More Details
Owner
Owner
Support customers through a compliant product switch process and encourage retention.
Objective
Objective
Customer is automatically enrolled when eligible for or starting a mortgage product switch.
Enrolment
Enrolment
Customer completes the switch or understands the actions required to proceed.
Required Outcome
Required Outcome
Journey Map
